Privacy Policy

Last Updated: Feb. 13th, 2022

Your privacy is important to us. Accordingly, we have developed this Policy in order for you to understand how we may collect, use, communicate, disclose and make use of personal information, and how we protect your privacy. The following outlines our privacy policy.

We do not sell or in any way release your personal information.


1.1 Privacy Policy

This Privacy Policy (this “Privacy Policy”) applies to information we collect or use on websites and mobile applications, including, products, features, services, or any portion thereof (collectively, the “Service”), owned or controlled by lucidinvestor corporation, or its affiliated companies (“LucidInvestor” or “we” or “our” or “us”). Affiliated companies are entities that control, are controlled by or are under common control with us.

1.2. Changes to the Privacy Policy

We may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to the Privacy Policy. Your continued use of the Service after any change in this Privacy Policy will constitute your acceptance the changes. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting this privacy policy to check for any changes.

1.3. Third Party Links

The Service contains third party links to other websites or services. Please be aware that we are not responsible for the content or privacy practices of such other third party websites or services. We encourage our users to be aware when they leave the Service and to read the privacy statements of any other site that collects personal information. When you use the Service or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


2.1. Information You Provide

We may collect information that identifies you (“Personal Data”) when you use the Service or register for an account. The types of Personal Data that we may collect includes:

  • Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
  • Contact Data includes email address and telephone numbers when requesting services with SMS.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plugin types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, model portfolios, backtests, review activity, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.

We get information about you in a range of ways:

Information You Give Us.

We collect information you directly give us on the Service in a variety of ways, including but not limited to when you register for an account; purchase a product or service; use the Service to upload, share, or communicate any content or information; publicly post information via links to social media networks, forums, blogs, message boards, chat rooms or similar functionality; and when you request customer support or provide feedback and or survey responses.

Information We Get From Others.

We may get information about you from other sources, such as Google or other social-media properties. We may add this to information we get from this Service.


We may use one or more of the following tracking technologies, and similar future tracking technologies, to automatically collect information.


We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the Service. This type of information is collected to make the Service more useful to you.


We use your Personal Data as follows:

  • To provide, operate, maintain, improve, and promote the Service, and any other information, products or services that you request from us.
  • To enable you to access and use the Service, including uploading, downloading, collaborating and sharing content, with other users or third parties.
  • To process, verify, and complete transactions, and send you related information, including purchase confirmations and invoices, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, collection and enforcement, and to build a user database.
  • To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
  • To link or combine user information with other Personal Data.
  • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.


We may share Personal Data as follows:

Service Providers.

We engage service providers to perform functions and provide services to us. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.

Payment Processors.

We share your payment information with payment services providers to: Process payments; Prevent, detect and investigate fraud or other prohibited activities; Facilitate dispute resolution such as chargebacks or refunds;

Authorized Personnel.

Our employees, agents, consultants, contractors, or other authorized personnel, including those of our contractors, service providers, subsidiaries and affiliates, may have access to user information as necessary in the normal course of our business.

Business Transfers.

In some cases, we may choose to buy or sell assets, or have engaged in discussions with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Service users is among the assets transferred. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if the Service or the Company, or substantially all of its assets, were acquired, liquidated, or dissolved, user information would be one of the assets that is transferred.


Law Enforcement or Third Parties. We may disclose any information, including, without limitation, Personal Information that we deem necessary, in our sole discretion and without your prior permission, to comply with any applicable law, regulation, legal process or governmental request. We reserve the right to disclose a user’s Personal Information if we believe, in good faith, that the user is in violation of the Terms of Service, even without a subpoena, warrant or other court order.

We may also share aggregated and/or anonymized data with others for their own uses.


The Service is not intended for children or directed at any individual under 13 years of age (or 16 if you are a resident of the European Union (“EU”)). We do not knowingly collect or knowingly solicit any information from anyone under the age of 13 (or 16 if you are a resident of the EU) or knowingly allow people under the age of 13 (or 16 if you are a resident of the EU) to register for the Service. In the event that we learn that we have collected Personal Data from a child under age 13 (or 16 if you are a resident of the EU) without parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13 (or 16 if you are a resident of the EU), please contact us using the form below.



In accordance with local law, your controls and choices may include:

  • You may correct, update and delete your account information, as described below;
  • You may change your choices for subscriptions and newsletters;
  • You may choose whether or not to receive offers from us;
  • You may choose whether you received targeted advertising from us or our partners.


10.1. Security Measures.

We have put in place procedures (physical, electronic) designed to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

10.2. No Security Guarantees.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted through the Service. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. Although we take appropriate measures to safeguard against unauthorized disclosures of Personal Data, we cannot assure you that Personal Data will never be disclosed, altered or destroyed in a manner that is inconsistent with this Privacy Policy.


By using the Service, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and consent to having your data transferred to and processed on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you do not accept this Privacy Policy, please do not use the Service. The Service is controlled by the Company from Canada. If you are not a resident of Canada or you are located outside Canada and choose to use the Service or provide information to us, please note that we will transfer the information, including Personal Data, to the United States and process it there. Your acceptance of this Privacy Policy, followed by your submission of such information represents your agreement and consent to that transfer. We do not represent or warrant that the Service, or any portion thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access the Service do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. You also are subject to United States export controls in connection with your use of the Service and are responsible for any violations of such controls, including, without limitation, any United States embargoes or other federal rules and regulations restricting exports. We may limit the availability of the Service, in whole or in part, to any person, geographic area or jurisdiction that we choose, at any time and in our sole discretion.


Data Subject Rights.

You have the following data protection rights:

  • Right to access, correct, or request deletion: You may be able to do some of this in your LucidInvestor account or by contacting us.
  • Right to object, or ask us to restrict processing: In certain circumstances, you can request that we stop processing your personal information.
  • Right to request portability: In certain circumstances, you can request that we transfer personal information that you have provided to us in a structured, commonly used, machine-readable format.
  • Right to opt-out of marketing communications: You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you or by contacting us.
  • Right to withdraw your consent: You can withdraw your consent at any time if you previously gave us consent for processing of your personal information. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • Right to complain: You have the right to complain to your local data protection authority. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. If you would like to exercise any of these rights or would like further information please contact us using the contact details provided under the contact form below.

International Data Transfers.

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. Specifically, our servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries. Although legal requirements may vary from country to country, LucidInvestor has taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. When we transfer your personal information to any other territories, we will take such measures as are appropriate to safeguard your information in accordance with applicable law.

Data retention.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.


We welcome your comments or questions about this privacy policy. Kindly use the form below.

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